Shipping Policy
All orders are processed within 1–2 business days (excluding weekends and holidays). You will receive an order confirmation email upon placement and a shipping notification once your order has been dispatched.
Shipping Times
We provide fast and reliable shipping on all orders. Estimated delivery is 5–14 business days depending on your location. Delivery times are estimates and are not guaranteed. If you have questions about your shipment, our support team is happy to help.
Tracking Your Order
Once your order ships, you will receive a tracking number by email. Please allow up to 24 hours for the tracking link to become active. If you have not received a tracking number within 3 business days of placing your order, please contact us at support@nimd-us.com.
Lost or Delayed Orders
If your order has not arrived within 7 business days of the expected delivery date, please contact our support team. We will assist you in locating your package or arranging a resolution.
Address Changes
If you need to update your shipping address after placing an order, contact us as soon as possible at support@nimd-us.com. We have a limited window to make changes before an order is processed and cannot guarantee corrections once fulfillment has begun.
Contacting Us
For any shipping-related questions, please contact us:
niMD
315 E 5th St. STE 202
Waterloo, IA 50703
Email: support@nimd-us.com
Disclaimer – These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease.